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Sjefke Jansen: A Passion for Service

Published: March 20, 2014 (Issue # 1802)



  • Sjefke Jansen, the new general manager of Grand Hotel Europe, hopes to attract more visitors from his native Germany.
    Photo: For SPT

Speaking about his first impressions of Russia, Sjefke Jansen, the newly-appointed General Manager of Grand Hotel Europe, immediately mentions the cold and confesses that he remained indoors whenever temperatures dropped below minus 10 degrees Celsius. This is understandable considering that Jansen has just arrived from Mauritius, where he spent the last eight years.

Jansen currently calls the hotel home but looks forward to relocating once his family arrives. He chuckled when imagining his three cats wandering through the hotel, but turned serious when saying that children need an ordinary life away from the hotel. A native of Germany, he plans on trying to attract more German guests while maintaining the special hotel spirit that the Grand Hotel Europe is famous for. Jansen sat down with The St. Petersburg Times in the hotels Mezzanine Cafe and discussed all this and more as the sun made an early, and welcome, appearance.

Related: Ilya Shtrom - Building Brand Loyalty

Q: Like many General Managers you built your career from the ground up, starting as a trainee cook and then gradually working your way to the top. Is this a good way to build a career in the hospitality sector?

A: There are other options. You can either start at a hotel management school, preferably in Switzerland or in the U.S., or you take a practical approach by starting as a cook or training in reception. I chose training as a cook, because I liked cooking, and still do. I think its good to have a background that is based more in practicalities than study. In this way you have a better feel for whats going on. You learn how to adapt to certain hotel operational systems.

Q: Why did you decide to go into the hospitality sector in the first place?

A: It was not to become rich, because you wont become rich in this industry. Having the possibility to combine work with travel to different countries and cultures is amazing, and was always a driving factor for me. I have worked in so many different countries, including South Africa, Australia, Saudi Arabia, Lebanon, the Maldives, Mauritius and Singapore.

Related: Spartak Sobolev - Raising Risk Awareness

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ALL ABOUT TOWN

Wednesday, July 30


SPIBA continues their series of Look@It tours, which focus on the success stories of major brands in the St. Petersburg market. Todays event will focus on the Gorky Golf Club and will also be held there. For more details visit spiba.ru



Thursday, July 31


Develop your leadership abilities during a lecture by famous Russian author and coach Radislav Gandapas. The event starts at 9 a.m. at 5 Lodeinopolskaya Ulitsa. The price for entry is 20,500 rubles ($570).


Relax and enjoy a Parisian atmosphere with some romantic and laidback jazz tunes during the Night of French Music at Lenny Jam Cafe, 63 Ligovsky Prospekt. The entrance fee is 250 rubles ($7).


The Womens Business Club is hosting a Beauty Brunch where participants are invited to discuss the latest news in the beauty industry and listen to lectures by professional stylists in the business.



Friday, Aug. 1


Bikers from all around the world will gather to take part in a parade, extreme shows and rock concerts during the International Biker Festival that revs its engines today and runs through Aug. 3 near Olgino Hotel, 4/2 Primorskogo Shosse.


The Peter and Paul Fortress will be turned into an open-air cinema today and tomorrow as part of the 5th International Short and Animation Film Festival. A huge screen across the fortress walls will air short films non-stop with board games, photo sessions and other activities also on offer for visitors. For more information, visit www.opencinemafest.ru



Saturday, Aug. 2


Gatchina Palace Park Museum will host its second annual Night of Light, an impressive audio-visual show across the night sky. Tickets are 600 rubles ($16).


If graphic design is more your thing then check out Illustration Day, where you will be able to visit an exhibition, attend lectures by professionals and even show experts some of your own work. The event starts at noon at Zona Deystvia, 73 Ligovsky Prospekt. The entrance fee is 350 rubles ($10).



Sunday, Aug. 3


History lovers shouldnt miss the chance to see reenactments of World War I battles in Pushkin at noon. Besides exciting war scenes, visitors can enjoy live music, historical costumes, an equestrian show and a fancy-dress parade starting from the Moscow gates.


Garage Sale, the popular and growing flea market where nothing is priced over 500 rubles ($14.11), starts today at noon in Loft-Project Etagi, 74 Ligovsky Prospekt. Be sure to get in early to score a bargain. Entry costs 50 rubles ($1.40)



Monday, Aug. 4


Continue the working week with a calm and steady mind with a free yoga lesson at 7 p.m. in the Bukvoed store at 23A Vladimirsky Prospekt.



Tuesday, Aug. 5


Visit The Romanov Dynasty doll exhibition today, where more than fifty porcelain dolls depicting Russian rulers, and made by Olina Ventzel, will be on show. The exhibition continues through Aug. 31 in Sheremetyev Palace, 34 Fontanka Naberezhnaya.



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