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Moscow Near Bottom in TripAdvisor Survey, Petersburg Nowhere to Be Seen

Published: May 30, 2014 (Issue # 1813)



  • A tourist strikes a come-hither pose on Red Square. However, 54,000 survey respondents expressed unhappiness with high prices and poor service in the capital.
    Photo: Vladimir Filonov / SPT

Sanctions may come and go, but bad reviews last a lifetime. TripAdvisor, the second most popular travel website, has recently blasted Russia on several counts of being the world's worst travel destination in its yearly Cities Survey.

This is not an overt move by a TripAdvisor editorial team to manipulate a perspective in light of East-West tensions: Rather, this represents organic, grassroots condemnation from a pool of 54,000 TripAdvisor survey respondents from around the globe.

Of the 37 cities on the list, Moscow finished third to last in terms of "best overall experience." Across 16 categories, there were no placements in the top three of any category. There were nine instances of bottom three placement. Moscow, apparently, is the absolute worst for: helpful locals, taxi services and taxi drivers, value for money and hotels. The St. Petersburg Times recently spoke to a number of Moscow hospitality and tourism industry professionals to get their take on the city's abysmal showing.

"The rating is understandable: the city is expensive, and Russian is not the easiest language to pick up," said Natasha Kuznetsova, co-founder of Cabinet Lounge, a Moscow city center "club office," catering to the business travel community. "But if you are prepared to spend the money, the city has a lot to offer: Great restaurants and varied food, very professional service, plenty of English-speaking locals and amazing historical sites — those are within everyone's budget."

However, Kuznetsova conceded that "Moscow is certainly one of the cities that require preparation: you need to know where to go, where to stay and certainly book your cabs in advance." On the topic of cabs, Moscow still lives up to its received image as a black market hotspot: The Moscow Transport Authority estimates that there are still about 40,000 gypsy cabs operating in the city despite a 2011 law that made them illegal, meaning that there are about four gypsy cabs for each officially registered taxi.

"Russia is still a land of mystery and local knowledge is essential to get the best out of it," Katerina Cronstedt, managing director of Katerina Hotels, said. Ironically, her Katerina Park Hotel has found itself top-rated on TripAdvisor. Cronstedt expressed surprise at Moscow's second-to-last place showing for "family friendliness" in the TripAdvisor survey, remarking that "I know no other city that so frequently has dedicated and staffed play areas for kids in their restaurants."

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ALL ABOUT TOWN

Wednesday, July 23


SPIBA’s Legislation & Lobbying Committee invites everyone interested in the practical aspects of courts and procedural law to today’s Legal Debating Club at 9:30 a.m. at the Mertens House, 21 Nevsky Prospekt, office 506. Visit spiba.ru for more details.


Take advantage of the sunny summer days and participate in Beach Games 2014, which runs through July 27 in Sestroretsk’s Dubki Park.



Thursday, July 24


Liliana Modiliani, a well-known Russian stylist, will talk about choosing clothes that fit during her lecture at 7 p.m. at the Pryamoy Efir art club, 13 Viborgskoe Shosse.



Friday, July 25


Discuss Russia’s economic and political prospects for 2014 during a Business Breakfast organized by SPIBA at 9.30 a.m. in the Bank Saint-Petersburg office at 64


Malookhtinsky Prospekt.


Start your weekend with adorable miniature pigs at the Squealing Pig festival at 7 p.m. this evening in the Karl & Friedrich restaurant, 15 Iozhnaya doroga, on Krestovsky Island.



Saturday, July 26


Hundreds of brand-new and retro cars, drag and drift shows, test drives and karting are planned for the Avtobum-2014 festival, which will take place in front of the RIO shopping center at 2 Fuchika Ulitsa.


Participants in today’s SaniDay Summer competition will impress visitors with their hand-made, unusual and hilarious boats, which will race at the Igora Resort near the 54th kilometer on Priozerskoe Shosse.


Metro Family Day will include both serious lectures for adults and master-classes for children, making the event interesting for the whole family. To participate, come to Kirov Park on Yelagin Island.


Photography will be the focus of today’s Photosubbota, which features lectures by famous photographers, meetings with photo schools and studio representatives, and participation in a photography competition. The event starts at noon at Petrokongress, 5 Lodeynopolskaya Ulitsa.


If you like cycling, make sure to visit the Za Velogorod Festival with its retro bike exhibition, market and live music. The second round of the Leningrad Criterium race will also take place during the event at Petrovsky Arsenal in Sestroretsk.



Sunday, July 27


Navy Day will be celebrated with a weapon and military transportation exhibition, self-defense master classes and concerts. The event starts at 1 p.m. in the 300th Anniversary Park of St. Petersburg.



Monday, July 28


Don’t miss a chance to see the latest achievements in robotics during the RoboDom interactive show, exhibiting more than 150 robots. The show will be at BUM center, 22/2 Gzhatskaya Ulitsa, until Aug. 3. The entrance ticket costs 350 rubles ($10).



Tuesday, July 29


A video of a Queen concert from 1986 will be shown today at 8 p.m. in Yaschik, 50/13 Ligovsky Prospekt.



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